Archives

Recently I ran into this little issue when trying to access the D365 schedule board for both PSA and Field Service. “Resource not found for segment ‘msdyn_FpsAction’. There were also a bunch of other general SQL / Unexpected errors when I was trying to access projects within PSA. This happened immediately after I installed the […]

Dynamics 365 for Customer Engagement, Dynamics 365 for Field Services 0

Recently I had the pleasure of presenting at the D365 Birmingham User Group Meeting. Thanks to everyone that attended. Was really fun and I learnt a whole lot. For those of you that haven’t been to one of the D365UG meetings, and if you are utilising Dynamics 365, I suggest that you join and get […]

CRM, Dynamics 365 for Customer Engagement, Dynamics 365 for Customer Service 0

I’m going to share something life changing with you right now. Perhaps I’m the only one that ever experienced this… who knows, but I thought I’d share it anyway. Have you ever created a workflow and added the “Update / Create Record” function? Have you ever created an “Automated Record Creation Rule” and added the […]

CRM, Dynamics 365 for Customer Engagement 0

Recently I had the privileged of having a chat to Addi Ammar, one of the Dynamics 365 housing specialists at Hitachi Solutions and also one of my mates. Addi is SUPER passionate about housing and has working in the industry for over 5 years. Her passion for the technology and for how it can be […]

Dynamics 365 for Customer Service, Dynamics 365 for Field Services, Dynamics 365 for Marketing, Dynamics 365 for Sales, Office 365 0

In part 2 of this 3 post series I spoke about the Microsoft and how you are able to keep up to date with what is being released, so that you don’t end up building something into your Dynamics 365 implementation that is going to be added in a next release. In this post, I […]

CRM, Dynamics 365 for Customer Service, Dynamics 365 for Field Services, Dynamics 365 for Marketing, Dynamics 365 for Sales 0

In Part 1 of “Future Proofing your Implementation and Configuration – The Licensing Question” I covered off a couple things to take into account as far as licensing goes. The next question is around the Microsoft roadmap and a few things both customers and partners need to consider when planning for and implementing Dynamics 365 […]

CRM, Dynamics 365 for Customer Service, Dynamics 365 for Field Services, Dynamics 365 for Marketing, Dynamics 365 for Sales 1

Recently Kyle Hill and Chris Huntingford attended the D365 Saturday event in London. Firstly, What an EXCELLENT, well organised event. Thank you to all of the sponsors that invested so much time and money into growing the Dynamics 365 community. It was amazing to see so many D365 community members in one location, getting involved and […]

CRM 0

Microsoft Dynamics 365 Customer Engagement is an incredibly versatile platform that can be configured with relative ease. This is both a good and bad thing because often solutions that are implemented descend into configuration anarchy. Yes, it sounds as bad and it is. Imagine a deployment with hundreds of entities, attributes and solutions that are […]

CRM, Dynamics 365 for Customer Service, Dynamics 365 for Field Services, Dynamics 365 for Marketing, Dynamics 365 for Sales 2

This is still under NDA… Will Re Post when the NDA is Lifted. In other words, we can’t talk about it just yet…. 🙂  

Dynamics 365 for Marketing 0

Recently I posted a Vlog talking about the new Custom Control Framework available within Dynamics 365 V9. Some of the controls, such as the pen control, were actually made available in V8.2. This video shows how to utilise these controls in V8.2.

Dynamics 365 for Customer Service 0