Hey Siri, Create a Support Ticket – with Eric McKinney from G&J Pepsi


Hello #PowerAddicts!

In this video, I had the pleasure to chat with Eric McKinney from G&J Pepsi who watched mine and Jon Levesque’s video on connecting Siri to Flow and then made a support ticket system out of it within a few hours.

Join us to learn how to use the iOS shortcuts app to trigger Siri, provide some inputs and then send it to Microsoft Flow to create a new ticket in a SharePoint List.

This makes it much quicker (like 5 seconds) for G&J Pepsi’s employees to create a support ticket.

You can find Eric on Twitter – https://twitter.com/rowdybrownsfan

Watch Eric’s video at the Microsoft Inspire keynote here – https://www.youtube.com/watch?v=IA8aRy_WM4s

Watch mine and Jon’s video on connecting Siri to Flow here – https://www.youtube.com/watch?v=K3B9Ivs9dxA

Checkout That API Guy’s Channel

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