Send an email from a Queue using an Email Template


In my last two WTF episodes I shared how to send emails using email templates from a user. In this WTF episode I’ll be sharing how to send emails from a queue in CDS or in Dynamics 365.

Queues are useful when you want to send from a generic email address rather than a user’s email address.

If your shared mailbox profile in CDS or in Dynamics 365 was not successfully enabled, please raise a new support request through the Power Platform admin center for assistance with your environment –

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