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Hello,

only one of my user is still experiencing this error

I cannot connect to dynamics 365 from outlook using the new addin

this is the error

Activiteit-id: 9dc1e579-8e1c-47e6-9e5d-01d2769372f0 datum: Fri, 04 Oct 2019 13:04:02 GMT fout: CRMProvider.GetAppId XMLHTTPRequest failed tracering: Error: CRMProvider.GetAppId XMLHTTPRequest failed at Anonymous function (https://xxx.crm4.dynamics.com/crmmailapp/scripts/shim.js?v=1.2.425.1:1:112328) at r (https://xxx.crm4.dynamics.com/uclient/scripts/bluebird.js:18:9351) at i.prototype._settlePromiseFromHandler (https://xxx.crm4.dynamics.com/uclient/scripts/bluebird.js:17:14559) at i.prototype._settlePromise (https://xxx.crm4.dynamics.com/uclient/scripts/bluebird.js:17:15364) at i.prototype._settlePromise0 (https://xxx.crm4.dynamics.com/uclient/scripts/bluebird.js:17:16065) at i.prototype._settlePromises (https://xxx.crm4.dynamics.com/uclient/scripts/bluebird.js:17:17284) at r.prototype._drainQueue (https://xxx.crm4.dynamics.com/uclient/scripts/bluebird.js:16:3131) at r.prototype._drainQueues (https://xxx.crm4.dynamics.com/uclient/scripts/bluebird.js:16:3189) at drainQueues (https://xxx.crm4.dynamics.com/uclient/scripts/bluebird.js:16:1313) at Anonymous function (https://xxx.crm4.dynamics.com/uclient/scripts/bluebird.js:17:31140)

do you have some idea what is it and how to solve it

Met vriendelijke groeten,

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